Understanding EventBank's client. (Event Management, Chamber Association Management clients, Existing client)
Training on CS Communication tool (quip, teams, zendesk and etc.)
HelpDesk, Youtube tutorials, and Webinar
Assignment list (tag)
The best practices
Sales → New Client → CS team. Kick-off check lists
Kick-off call questionnaire?
Keynote speech on the importance of branding in digital era.